PromoWorks, a Crossmark company, is hiring for a Client Service Manager. The Client Service Manager (CSM) is responsible for the project management of retail account engagement projects. These responsibilities include project implementation, facilitation, budget management, execution monitoring, issue resolution, reporting, and invoice management. The CSM must also develop and maintain client and retailer relationships, assisting the organization in achieving a service excellence culture.
NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.
Additional Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Supervisory Responsibilities: No
Work environment: Office environment.
Language Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity.